Affording Your Care

Complicated insurance plans and the burden of paying for medical care can be overwhelming. To help with this every new NHOH patient will meet with a Patient Account Representative that specializes in financial assistance.  This individual will explain the costs associated with care, what insurance will cover, and what is likely to be the patient’s personal financial responsibility.

Prior to your first appointment, a Patient Account Representative will call to verify your insurance information. Bring your insurance card to your first appointment. It is the patient’s responsibility to notify us of any subsequent changes in insurance coverage.

Some patients, whether uninsured or underinsured, may require additional assistance in planning for the financial aspects of their care.  Following your first appointment and meeting with the financial counselor, you will be provided with information regarding available resources for financial assistance and offered guidance in completing the steps necessary to apply for those resources.

Our fees for all services are comparable to other oncology and hematology practices in New England. Our staff will submit insurance claims directly to your insurer. We participate with Medicare, Anthem Blue Cross Blue Shield, CIGNA HealthCare and most other major health plans. A Patient Account Representative is always available by phone to discuss billing and payment policies as well as any coverage questions you may have.

We strive to work with each patient to make affording your care as manageable as possible.